AI summary:
Guides clients through onboarding and platform implementation, delivering customized training and consultative support to ensure successful product adoption.
Description
At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. We are looking for an Implementation Specialist to join our Professional Services team at Submittable. This role serves as a trusted advisor to our clients, blending software training, process expertise, and consultative support to ensure every customer is set up for success. You will play a critical role in guiding clients through onboarding by delivering tailored solutions and training that empower them to get the most out of the Submittable platform.This is a full-time position that reports to the Director of Implementation.How You'll Make an Impact- Partner with clients to analyze their existing workflows and translate them into effective solutions within the Sub