WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 400+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHAT WE’RE LOOKING FOR 🌟

Manychat powers over a billion conversations a year. We need someone who cares deeply about every word in them.

You’ll write across campaigns, ads, social, and events. The briefs will vary. The bar won’t. What we’re really hiring is taste (oh and the craft to execute it at pace, across formats, without losing the thread of who we are, in harmonic collaboration with multiple other humans who care deeply about outcomes, not outputs.)

We’re looking for someone with a genuine point of view on what good looks like. A portfolio that shows range and intention. The ability to channel a brand voice without becoming flat and obvious over time. The kind of person who rewrites a sentence at 11pm because it wasn’t quite right, and nobody asked them to.

You concept (that is a verb now). You ask sharp questions before you pick up a pen (ask your grandma what a pen is). You take feedback without turning red in the ears, but can also defend a f***ing opinion. Nicely, pls..

WHAT YOU’LL DO 🚀

• Write show-stopping event, campaign, and ad copy that makes people feel something (and then click, if they wouldn’t mind).
• Build campaigns that spark conversation, screenshots, and Slack DMs that say “did you see this?”
• Take creative swings that blur the line between art and strategy. BUT STAY ON BRIEF FOR GOD’S SAKE.
• Channel the audience (creators on Social who mean business!) and our brand voice at the same time. Write like us, but for them. Does that make sense? It should.
• You’re writing for the big leagues: Millions in ad spend, Webby-winning content, brand activations at the world’s biggest events. PSAs for every stall in the Austin bathrooms.

WHAT YOU’LL BRING 💥

• A portfolio stacked with campaigns that were culturally resonant and moved the needle (we use needles here).
• Hopefully a combo of agency AND brand AND tech experience. Is that too much to ask for? Please at least check two boxes, but know that triple boxers have the edge.
• The contact info of a few people who will swear by your work. We’re talking “I would not be alive today if not for their copywriting skills”.
• Several years of experience doing all of this. My kid thinks ‘several’ means 6 to 9. Let’s go with that. In rare cases we’ll accept a mere handful years of experience.
• Oh and you’ll also have to bring yourself to an office in Austin. If Austin is far away, you are willing to make it much closer. We can help this happen with a cunning use of money.

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• 💙Comprehensive medical, dental, and vision coverage for you and your dependents.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.